Last-mile delivery across our network
The last mile is the only part of logistics your customer actually experiences. Everything upstream can be perfect and the order still fails if nobody finds the house, answers the phone or comes back for a second attempt.
We deliver with our own riders in the main cities and with vetted regional partners beyond them, which lets us cover far more of each country than a city-only courier without losing control of service. Every parcel carries tracking, and the status your customer sees is the status your team sees.
Where an address is vague — and in many of our markets addresses are descriptive rather than numbered — the rider calls ahead. Failed attempts are re-contacted and re-booked rather than returned on the first miss, because a second attempt is much cheaper than a return.
$4
main-city delivery on our Scale plan
1-2
business days in main cities
Nationwide
reach via regional partners
What's included
Main-city delivery
Own-rider coverage in the primary commercial cities of each market, with the fastest turnaround we offer.
Regional delivery
Vetted partner coverage into secondary towns and districts so you can sell nationally, not just capital-city.
Live tracking
Every parcel gets a tracking reference your customer can check, and status your team can see in the portal.
Payment at the door
Cash or mobile money collected on delivery and reconciled against the order.
Call-ahead and re-attempts
Riders call before arrival and failed attempts are re-scheduled rather than immediately returned.
Proof of delivery
Delivery is confirmed at handover so disputes are settled with a record, not an argument.
How it works
- 01
Dispatch
Packed orders are manifested to a city rider or a regional lane depending on destination.
- 02
Out for delivery
The rider calls ahead, confirms the location and delivers within the agreed window.
- 03
Collect
Cash or mobile money is collected where the order is COD, and marked against that order.
- 04
Confirm or re-book
Delivery is confirmed, or the attempt is logged and re-scheduled with the customer.
Who this is for
- Merchants who need delivery beyond capital cities
- Stores promising a dispatch and delivery window to customers
- COD sellers where payment happens at the doorstep
- Brands frustrated by couriers returning parcels after one attempt
Where last-mile delivery is available
Available across our seven-country network. Open a market for local lead times and coverage.
Last-Mile Delivery FAQs
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Learn moreLooking for a partner for your order fulfillment?
Tell us your volume and target markets. A dedicated B2B account manager will reach out to discuss your requirements.